For vending operators in Austria: tobacco, vapes, nicotine pouches
Age verification at the machine: the person, not the card.
The only legally compliant solution in Austria (§ 114 GewO): passport, ID card or ID Austria, matched to the face. For 112 issuing states, including all 27 EU states, we check the signature of the chip data. Legal basis: every letter in full (German)
We are looking for the first operators – no software or licence fees, you only pay for the hardware. We are early, and the system is flexible: whatever your business needs, we build it in.
We run vending machines in Vienna ourselves. Austria's complicated legal situation frustrated us, so we built our own solution. It runs every day in our Vienna shops.
Three ways to prove age
-
With passport or ID card
For customers with a passport or ID card – and so for tourists too. Age checks by Austrian bank card only know Austrian cards; the chip in an ID works for visitors from anywhere.
Look for the chip symbol: passports and ID cards with this symbol carry the chip we read – for 112 issuing states, including all 27 EU states.
- Code lines to the cameraThe code lines are read by the camera, on the device, offline. They are the key to the chip.
- ID on the readerFor 112 issuing states, including all 27 EU states, we check that the chip data is signed by the issuing state and unchanged: the same cryptographic signature check as a border scanner.
- Look into the cameraThe live face is compared with the passport photo from the chip.
Your process is different? Tell us about it.
Request a call-back -
With ID Austria
For customers with ID Austria: confirm on their own phone, then a face match at the machine.
- Scan the QR codeScan the QR code on the machine with your own phone.
- Confirm in the ID Austria appConfirm with fingerprint or face.
- Look into the cameraThe live face is compared with the photo from ID Austria.
Your process is different? Tell us about it.
Request a call-back -
As a regular
For your regulars: checked once, then the face is enough. No ID, no phone.
- Get checked onceVoluntary, only after a full check and only from 18.
- Only a number code, no photoOnly on this machine, never in the cloud. Deleted after three months without a visit.
- Next time: turn your headThe machine recognises your regular by face.
Your process is different? Tell us about it.
Request a call-back
What you get
- Retrofitted via MDB: Your machine needs an MDB interface. Reader and camera go on the machine door; we do the installation.
- The check: The chip in the passport or ID card is read; for 112 issuing states, including all 27 EU states, we check that the chip data is signed by the issuing state and unchanged. Plus a face match with liveness detection. Alternatively: ID Austria.
Questions
- Do you support TCN machines?
- Yes – we developed the age check on a TCN in Vienna. Age verification for TCN machines
- Is this allowed?
- The authorities describe the age check at the machine this way: ID or ID Austria plus face match (§ 114 GewO, ministry clarification of 5 June 2026). Legal basis (German)
- Do you sell beer and wine from machines?
- Alcohol may not be sold from a vending machine (§ 52 (2) GewO). For that there is Click & Collect. Click & Collect for operators
- What does it cost?
- There are no software or licence fees; you only pay for the hardware – and we discuss that openly with you.
- Does it work for …?
- Yes. Every business needs something different – guest forms, shift times, age limits, its own locks. Tell us what you need; it is usually quick to build.
Let's talk about your machines.
We are looking for the first operators to use this with us. Leave your name and phone number or e-mail and we will get back to you. A request is not an order.
Rather talk now? Call us: +43 664 88 78 62 92