For vending operators, late-night shops and retailers in Austria
Hand over beer and wine at your machine: legally permissible with Click & Collect.
Selling alcohol from a vending machine is banned under § 52 (2) GewO. With Click & Collect the sale happens online; the machine only hands out – and only once the age is checked. Legal basis: every letter in full (German)
We are looking for the first operators – no software or licence fees, you only pay for the hardware. We are early, and the system is flexible: whatever your business needs, we build it in.
We run machines at three locations in Vienna ourselves. Austria's complicated legal situation frustrated us, so we built our own solution. Click & Collect runs every day in our shops.
How it works
-
Buy online, collect at the machine
Your customers order and pay online and collect at your machine. Nothing is handed out until the age is checked.
Look for the chip symbol: passports and ID cards with this symbol carry the chip we read – for 112 issuing states, including all 27 EU states.
- Buy onlinePayment is online, by card. The sale happens online, not at the machine (§ 52 (2) GewO).
- Send to the machineOne click sends the order to your machine.
- Confirm ageAnyone may buy. Only someone aged 18+ may collect: with their own passport, ID card or ID Austria, matched to their face.
- CollectThe compartment opens. Paid, checked, handed over.
Your process is different? Tell us about it.
Request a call-back
What you get
- Online shop: Your customers buy online and pay by card.
- Age check at the machine: Passport, ID card or ID Austria, then a face match – the same check as our age verification at the machine.
- Connected via MDB: Your machine needs an MDB interface. Reader and camera go on the machine door; we do the installation.
Questions
- Is this allowed?
- Selling from the machine is banned under § 52 (2) GewO. With Click & Collect your customer buys online; the machine only hands out the paid order after the age check. Hence: legally permissible with Click & Collect. Legal basis (German)
- Can I see it?
- Yes. Click & Collect runs every day in our shops in Vienna, for real. Come by.
- An unstaffed shop?
- Access only after a check, beer and wine via Click & Collect at a machine in the shop. Unstaffed shop
- What does it cost?
- There are no software or licence fees; you only pay for the hardware – and we discuss that openly with you.
- Does it work for …?
- Yes. Every business needs something different – guest forms, shift times, age limits, its own locks. Tell us what you need; it is usually quick to build.
Let's talk about your machines.
We are looking for the first operators to use this with us. Leave your name and phone number or e-mail and we will get back to you. A request is not an order.
Rather talk now? Call us: +43 664 88 78 62 92